Frequently Asked Questions

Have questions? We’re here to help! Below are answers to some of the most common questions our customers ask.

1. What products does Pearlesry belongs to the company "AZ LAPTOPS LTD offer?

We specialize in lightweight and functional laptop bags, simply designed to suit everyone.

2. Where do you ship from?

We ship from our main warehouse in the United States (10 W Broad St, Columbus, OH 43215, United States.) and may also fulfill orders from our UK location (142 Manchester Rd, Manchester M16 0DZ, United Kingdom.) depending on your location.

3. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping fees and times vary based on your location and will be calculated at checkout.

4. How long does shipping take?

Orders typically take 3–5 business days to process. Delivery within the US usually takes 7–20 business days. International shipping may take 10–30 business days depending on your country.

5. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can also contact our support team at [email protected] for updates.

6. What is your return and refund policy?

We have a clear return policy, if customers are not satisfied, please do not hesitate to contact us via email for timely support.

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