Shipping Policy
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At Pearlesry belongs to the company "AZ LAPTOPS LTD, we are committed to providing fast, secure, and transparent shipping for all our customers in the United States and the United Kingdom. We want to ensure that you have a clear understanding of our shipping process, timelines, costs, and support options. Please read our shipping policy carefully before placing your order.

Shipping Destinations

We currently offer Worldwide delivery and have 2 head offices in :

  • United States: 10 W Broad St, Columbus, OH 43215, United States.

  • United Kingdom: 142 Manchester Rd, Manchester M16 0DZ, United Kingdom.

Order Processing Time

Orders are processed Monday through Friday, excluding holidays.

  • Orders placed before our daily cutoff time are typically processed and shipped the same day.

  • Orders placed after the cutoff time will be processed on the next business day.

  • Standard processing time: 3–5 business days depending on product availability and order volume.

We always strive to minimize delays and keep you informed if any arise.

Shipping Methods & Estimated Delivery Times

 – We offer two main shipping options for customers in the US and UK:

Shipping Method Estimated Delivery Time Availability
Standard Shipping 7–20 business days US & UK
Express Shipping 5–15 business days US & UK (additional charge applies)

Note: Delivery times may vary based on your location, local carrier performance, weather conditions, or other external factors beyond our control.

 – For international orders we have fixed shipping rates as follows

Shipping Method Estimated Delivery Time Availability
Standard Shipping 10–30 business days International
Free Shipping 10–30 business days International

Shipping Rates

 – Our shipping rates are designed to be clear and straightforward:

  • Standard Shipping: $8.95

  • Express Shipping: $24.95

  • Free Shipping: Available for orders over $85.00

Shipping costs are automatically calculated at checkout based on your delivery location, order weight, and size.

 – International shipping rates:

  • Standard Shipping: $15.95

  • Free Shipping: Available for orders over $120.00

Shipping Fee Details

  • Standard Shipping: Typically starts at $8.95 per order. The exact rate will be displayed at checkout.

  • Express Shipping: Additional fees apply. The final cost will be shown before payment.

  • Free Shipping: Automatically applied at checkout for eligible orders (e.g., orders over $85.00 or during special promotions).

All applicable shipping fees will be clearly shown before you complete your purchase.

Taxes, Duties & Customs

All prices and shipping fees shown on our website do not include customs duties or import taxes. If applicable, these charges are the responsibility of the customer upon delivery.

Please check your local customs authority for more information if you are unsure.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing:

  • A tracking number

  • A link to track your package in real-time

If you do not receive this information within 5 business days, please contact us at [email protected].

Shipping Restrictions

Please note the following shipping limitations:

  • We do not ship to P.O. Boxes, APO/FPO addresses, or locations outside the US and UK.

  • Orders with incomplete or undeliverable addresses may be canceled or delayed.

Lost or Damaged Packages

We take great care in packaging and shipping your orders. However, if your package:

  • Arrives damaged

  • Is lost in transit

  • Or you did not receive your order within the estimated timeframe

Please contact us at [email protected] within 7 days of the expected delivery date. We will assist you in filing a claim and work with the shipping carrier to resolve the issue promptly.

Contact Us

If you have any questions regarding this shipping policy or need help with your order, don’t hesitate to reach out to our customer support team:

📧 Email: [email protected]
📍 United States Address: 10 W Broad St, Columbus, OH 43215, United States.
📍 United Kingdom Address: 142 Manchester Rd, Manchester M16 0DZ, United Kingdom.

Thank you for shopping with Pearlesry belongs to the company "AZ LAPTOPS LTD. We are committed to delivering your order quickly, safely, and with full transparency at every step of the shipping process.

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